Welcome to Fairfield Medical Practice Online

Fairfield Medical Practice

Flu Vaccination Programme 2020/2021

*updated 14/10/2020*

Coronavirus Update

To ensure patient safety during the Coronavirus outbreak, the way we normally offer appointments is temporarily changing.

The Practice is closed to walk-ins. All appointments must be pre-arranged by phone. If you have a pre-arranged appointment please ring the doorbell (to the left of the inner door) when you arrive at the Practice and a member of staff will check you in. 

We are now offering scheduled appointments. Please phone the Practice on 01463 713 939 and we will arrange for a GP to call you back at a scheduled time. Following this a face to face appointment may be arranged as necessary.

As our appointments fill up quickly we recommend you phone when lines open at 8am. 

Please note our phone lines are open from 8am-1pm and 2-5pm for booking phone triage appointments. 

Repeat prescriptions and samples can be dropped off in the relevant box in our foyer without need to enter the building. 

Your prescription will then be sent to your preferred Pharmacy.

Practice Phone System Upgrade
The practice has a new call handling system which will enable us to handle your call more effectively. Please be advised, when calling to make an appointment with any clinician, including a GP, the reception staff will ask the reason you require an appointment to ensure we deal with your call appropriately.  We would appreciate your support and kindly ask you give as much detail as possible to help the receptionist to handle your call in accordance with our new systems.

Practice Services
The practice has 6 Doctors, 2 Registrars, 1 Primary Care Practitioner, 2 Practice Nurses and 2 Healthcare Assistants.  We also have close links with health visiting services, local community midwives, community (district) nursing staff, community psychiatric nurses some of whom may offer clinics in the surgery.

Out of Hours
The practice phone lines close at 6pm. Between 6pm and 8am Monday to Thursday and after 6pm Friday until 8am Monday morning please phone 111 (NHS24, freephone). The staff at NHS24 will ask you for information about your health and condition and will advise on the most appropriate course of action. This may include offering advice only or advising you to attend a pharmacy. If they feel you need to be seen they will pass your case to Highland Hub who will be in touch to arrange for you to attend the Urgent Care Centre in Inverness or in some cases provide a home visit.

In an emergency please phone 999 and speak to the ambulance service.

Appointments
These are by appointment which can be made between 8.00am and 5.00pm and some can be pre-booked.  It is hoped that an appointment can be arranged on the same day if you telephone the surgery at 8am, although this is subject to availability and you may be directed to the triage GP to assess your problem if appointments are in short supply.  We will see patients as extras based on medical need following discussion with the triage GP.

Practice Boundary 
Each Medical Practice has a boundary, and can only register patients living within their specified boundary.  Click on the following link to view our Practice boundary:-

Fairfield Practice Boundary

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